Value = Relationships


Value = Relationships

Let’s break that word down to its root term: RELATE. In relating to someone, you need to find common ground, share an interest or at the minimum, show enthusiasm in their interests or motivation. This is true in all relationships; friends, spouses, children, co-workers, customers and vendors. If there is no shared common ground, no care for the other persons interests, pain, success or motivations; there is no value for the other person in the relationship.
We are challenging each of you to think about every interaction you have with co-workers and customers that brings value to the relationship. Do your vendors bring value to you?

This means more than just asking about their interests and kids, etc. It means responding to what you hear by giving back. Find out what motivates them at work or what challenges they are facing. Show concern and empathy. You should offer solutions, services and products that we can provide to help alleviate some of their burdens or to elevate them in the eyes of their boss.
 
If each person started every conversation thinking about how they can GIVE as much or more VALUE to the relationship as they are asking for, doors will open, loyalty will be extended and people will be more willing to help you out too. To RELATE means that it isn’t just about you.  Otherwise it is like asking for something from a brick wall: a non loyal customer, unwilling co-worker or an indifferent vendor, which, as we all know, will get you nowhere. Give as much or more than you want and you will gain trust, respect and loyalty in your relationships.
 
An unforgettable quote that reminds us of this exact concept:
 
“Ask not what your country can do for you, but what you can do for your country.”  John F. Kennedy
 
Here is another one that I think I read somewhere on a coffee mug years ago…

“A true friend is someone who will let you complain about your problems before they complain about theirs.”  Unknown

 
 

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